Between the Lines, January 2012

How have foreign catastrophes like the Tohoku earthquake and Thailand’s flooding affected your company? CLM members and others chime in.

By Bevrlee J. Lips

How have foreign catastrophes like the Tohoku earthquake and Thailand’s flooding affected your company?


Gary Givler“John Donne said it a long time ago, ‘Anyone’s loss diminishes us all.’ Events like these speak to the interconnectedness of worldwide businesses and support the work that we’ve done in the corporate risk management area in the past three years.”

-Gary Givler, Vice President, Manager Claims Operations, The Cincinnati Companies, CLM member since 2010

Robin Kelliher"Thailand’s flooding serves to inform every carrier how quickly flood claims can morph into mold. The good news is that we learn from every event—no matter where in the world it occurs.”

-Robin Kelliher, Senior Vice President, Willis Environmental Practice, Willis Group, CLM Member since 2011

Craig Nelson"While these catastrophes affected both our own and our clients' operations, fortunately the interruptions were not extensive and it's now business as usual."

-Craig Nelson, Senior Vice President, Towers Watson, CLM Member since 2011

Steve HatchWe've had significant opportunities to use our claims knowledge and resources through work with customers overwhelmed by the Thailand flooding and other foreign catastrophes. It's a distinct reminder of how important it is that we deliver when it matters most."

-Steve Hatch, Chief Claims Officer, Zurich North America

Tom Larsen"Global economic growth brings with it the new normal of more frequent catastrophe losses and the need for more rigorous risk and peril models.”

-Tom Larsen, Senior Vice President and Product Architect, EQECAT

Bevrlee J. Lips was managing editor of Claims Management magazine (now CLM Magazine) from January 2012 until March 2017.

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